Insight
Insight Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Insight has a 1.4 star rating from 3 reviews and overall sentiment is negative, with consumers citing unexpected charges, holds on accounts, and poor support.
Key Takeaways for Future Customers
- Check recent Insight reviews before opening an account to confirm billing and card activation policies.
- Expect limited live customer service; be prepared for automated processes when disputing transactions.
Negative Feedback / Risk Areas
- Repeated unexpected charges and overdraft handling cause customer complaints about billing.
- Difficulty reaching a real person to stop or dispute transactions leads to account holds.
Positive Feedback
Reviewers value Insight's privacy and data security focus and the diversity of products, though many note the price level is high.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Insight has a 1.4 star rating from 3 reviews and overall sentiment is negative, with consumers citing unexpected charges, holds on accounts, and poor support.
Key Takeaways for Future Customers
- Check recent Insight reviews before opening an account to confirm billing and card activation policies.
- Expect limited live customer service; be prepared for automated processes when disputing transactions.
Negative Feedback / Risk Areas
- Repeated unexpected charges and overdraft handling cause customer complaints about billing.
- Difficulty reaching a real person to stop or dispute transactions leads to account holds.
Positive Feedback
Reviewers value Insight's privacy and data security focus and the diversity of products, though many note the price level is high.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Wave charges
- - I asked for overdraft waiver with funds in savings.
- - I'm closing accounts and moving to Chase, which would text or call about overdraft settlement.
I simply asked for a wave on insufficient funds, when I had plenty in my savings account. So I am going to close all my accounts and go back to Chase Bank. Where they would text me or call me that I am over drawn and give me the opportunity to go in and settled.
User's recommendation: Make sure that they get all the facts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
Wave charges
- - They asked for a Wave due to insufficient funds.
- - They plan to withdraw from their savings account, close it, and move back to Chase Bank.
I simply asked for a Wave from insufficient funds. Since I have a Savings Account.
I'm going to withdraw my money and close the account.
I'm going back to Chase Bank, They always notified me when I had insufficient funds and gave me a chance to make a deposit. So I am so unhappy with you.don
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to stop payment on the last transaction
- - Tried to cancel a $199 purchase but was told the account would be on hold for investigation, requiring an ATM withdrawal to stop the transaction.
I tried to get the transaction terminated due to the amount of purchase versus the amount of payment was totally different and out of my budget all I wanted to do was canceled $199 purchase in order to do that I was instructed that my account that my account will be placed on hold while they investigate the transaction well unfortunately that wouldn't work for me because I just moved recently and all my money is in my account so this process I would have to go to the ATM pull out money in order for them to just stop a transaction I know that the automated customer service are supposed to make our life easier but it would be nice to talk to a real person.
Leeds, Alabama
New debit card
- - Charged over 20 $1 charges trying to use a new card.
- - Called to activate it; I thought I could use it.
- - I don't think I should have been charged.
Still problems. I was charged over 20 1.00$ charges for trying to use my new debit card.
I haf ready called to activate it and thought I could use it. I don't think I should have been charged all those.
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